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Facilities and building operations

Push-to-talk for facilities and building teams

Facilities teams are spread through a building rather than sitting in it. Cleaning, maintenance, reception, and engineering all work the same site at the same time, and the fastest fix is usually someone two floors away who already has the right tool.

What makes building work hard to coordinate

The right person is rarely at a desk

An engineer is in a plant room, a cleaner is on another floor, and neither is watching email for the next job.

One team per building is not one conversation

Cleaning does not need to hear every maintenance call, and a shared group chat quickly becomes noise everyone mutes.

Multi-site contracts multiply the problem

Running several buildings under one contract means several sets of teams that must not be mixed together.

Announcements get lost in chat

A planned shutdown or an access change needs to be seen, not scrolled past between job chatter.

How PTTHex handles it

A channel per site and per trade

Branches, departments, and groups let each building and each trade keep its own channel under one organisation.

Notices that stand apart from chatter

Server notices carry planned works and access changes separately from day-to-day voice traffic.

Private, team, and branch messaging

A quick question to one colleague does not have to interrupt the whole site to get answered.

Desk and handset in one system

A building manager can work from the desktop app while engineers stay on handsets, on the same channels.

Access and deployment stay yours

Facilities contracts often run inside a client organisation with its own rules about applications and data. A self-hosted PTTHex deployment keeps the whole system on infrastructure you or your client already govern.

Other operations that run on PTTHex

See PTTHex on your own operation

Tell us how your teams communicate today and what needs to improve first, and we will walk through the setup that fits.