A push-to-talk platform with control for managers and speed for field teams
PTTHex combines a Customer Panel for organization, policy, devices, channels, dispatch, and visibility with a Client app for approved users on Android, iOS, and web.
Built for live operations
Start with how people work today, then shape users, devices, channels, access, and support around the rollout.
What the platform connects
PTTHex keeps public product language focused on the customer-visible workflow: managers configure the operating model, field users communicate through approved channels, and support teams review rollout readiness.
Push-to-talk voice
Support press, hold, release, active speaker, busy, denied, timeout, and reconnect states after Customer Panel admission is available.
Channels and teams
Organize communication around branches, departments, groups, users, devices, channels, dispatcher priority, and emergency channel policy.
Role-aware access
Plan customer owner, security admin, dispatcher, branch, department, device approval, auditor, and operator responsibilities at a business level.
User and device workflows
Handle login, device registration, approval states, session behavior, and logout through the Customer Panel authority.
Location-aware coordination
Use maps, zones, telemetry, and dispatch context only where customer policy, permissions, and privacy review support them.
Deployment support
Plan local or customer-controlled deployment discussions, setup checklists, validation, support handoff, and rollback review at the right level.
Runs on your server, not someone else's cloud
PTTHex is built to run on hardware the customer controls. After deployment the platform does not depend on an outside subscription service to keep working, and the data your teams generate stays on your own server. That makes it a practical fit for organizations with data-sovereignty, privacy, and security requirements.
- No external SaaS in the runtime path once the system is installed.
- No hosted telemetry; usage and health stay inside your network.
- No third-party sign-in check and no paid map tiles to keep the platform running.
Your server, your data
Everything runs on the customer's own server, so records and activity are not sent to an outside provider.
No hosted telemetry
The platform does not phone home. Operational signals stay local to your deployment.
Self-hosted sign-in check
The login puzzle is served by your own system, so signing in does not rely on an external verification service.
Self-hosted map tiles
The dispatch map draws from self-hosted tiles with an offline cache, not a metered outside map provider.
Capabilities across the stack
Beyond push-to-talk, PTTHex brings the coordination tools field operations rely on into one platform, each governed by the same access and policy rules.
Calling and dialer
Internal extensions and external calls over SIP trunks, with policy and fraud checks that can deny a call before it connects. Call history is kept without raw audio.
Live dispatch map and geofences
A realtime map on self-hosted tiles showing presence and position, with zones and geofences that apply policy. Stale positions are marked stale, never shown as live.
SOS and emergency workflows
A dedicated SOS path with a clear lifecycle from open to acknowledged, escalated, and resolved. An emergency alert is never silently dropped and cannot be silenced by preferences.
Messaging, notices and notifications
Direct and channel messages, quick notices from a prepared set, broadcasts, read receipts, and offline queueing. Emergency notifications take precedence over the rest.
Translation, captions and transcription
A self-hosted language layer for live translation, captions, and transcription, governed locally, consent-gated, and quota-metered. Raw audio is not retained.
Reporting and audit
Overview, usage, availability, incidents, and compliance reporting, plus an immutable, redacted audit trail. Every export stays within retention and policy.
How a voice session stays controlled
Push-to-talk needs to be fast, but speed should never mean anyone can take the floor. PTTHex is designed so that every voice session is checked, prioritized, and reported honestly, without slowing down the people doing the work.
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Permission before you key
The platform confirms a user is allowed to speak on a channel before their voice goes out, so an unapproved device or role cannot take the floor.
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Emergencies come first
An emergency can take priority within policy. The channel's history is preserved, not erased, and the change is recorded.
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Honest session quality
Connection state is shown as it really is, whether active, busy, denied, or reconnecting. A degraded session is never reported as healthy.
Designed for controlled rollout
A useful platform conversation starts with team structure, channel expectations, user and device approval, privacy needs, and how communication should change after launch.
- Map branches, departments, teams, roles, and daily handoffs.
- Review approved channels, device registration, notices, SOS policy, and map use.
- Keep access, monitoring, audit, and privacy expectations visible before implementation begins.
Ready to see the platform fit?
Tell us how your field teams coordinate today, what devices they use, and which management workflows need to be clearer before rollout.
See how PTTHex fits your operation
Talk through your channels, devices, dispatch needs, and privacy requirements with us, and review how the platform is deployed and secured on your own server.