Question triage
Public FAQ copy handles common questions without collapsing into private support scripts or internal response trees.
Support guidance
This route keeps public-safe FAQ posture visible for common onboarding and support questions without exposing staff aliases, private inboxes, or diagnostics catalogs.
Visitors can resolve basic questions, understand the follow-up boundary, and move to approved contact when public guidance is no longer enough.
Public FAQ copy handles common questions without collapsing into private support scripts or internal response trees.
Unsupported questions keep their reviewed boundary and move readers toward controlled contact instead of hidden channels.
The same CTA order stays visible across breakpoints so next actions remain predictable.